Terms & Conditions - AirlinePrep

General Terms & Conditions of Sales

Introduction
1. This document (together with any documents referred to in it) tells you the terms and conditions (the ‘Conditions’) upon which we will sell the Goods and supply the Services to you. You may print a copy for future reference.
2. Business Day: a day other than a Saturday, Sunday or public holiday when banks in London are open for business.
3. ‘Event Outside Our Control’ has the meaning given in clause 17.
4. ‘Goods’ means the goods listed on our website (‘the Website’) which we may supply.
5. ‘Services’ means the services listed on the Website which we may supply.
6. Before confirming your order please read through these Conditions and in particular our cancellations and returns policy at clause 13 and limitation of our liability and your indemnity at clause 15.
7. By ordering any of the Goods or Services or Goods and Services, you agree to be legally bound by these Conditions. You will be unable to proceed with your transaction if you do not accept these terms and conditions.
About us
1. This Website is owned and operated by AirlinePrep Ltd (‘we’/’us’/’our’), a limited company registered in England and Wales under company number: 10399598 having our registered office at The Beehive, City Place, London Gatwick Airport, West Sussex, RH6 0PA. Our VAT number is 257340994.
2. Our telephone number is +44 (0)1293 804767.
3. Our email address is info@airlineprep.co.uk.
Overseas orders
1. We may accept orders from individuals located outside the United Kingdom and ship overseas
  subject to you paying any additional shipping or postage costs.
2. We will inform you of any additional shipping or postage costs as soon as possible after you have placed the order. If you do not wish to pay these costs you may cancel your order. If you wish to continue with the order you must confirm to us that you will pay these additional costs within 7 days of us telling you what they will be. If we do not receive this confirmation from you within this time period, we will treat you as having cancelled your order.
3. Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
4. If we agree to supply any goods ordered from the Website for delivery outside the United Kingdom, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including VAT and the cost of delivery (in the case of goods). Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.
Elegibility to purchase from the Website – Goods and Services including AirlinePrep the App
1. To be eligible to purchase the Goods and Services and lawfully enter into and form a contract with us, you must be 18 years of age or over.
2. Any content purchased via AirlinePrep “The App” is on a rental only basis and is offered as a subscription licence for a specific period of time. Your access to the subscribed content is valid until the expiry date of each subscribed module. At the end of the subscription period of a given module you have the option of renewing your subscription for an additional fee if you wish.
3. Your subscribed modules are available to use on up to 2 devices owned by you.
4. We take security of data very seriously. We use PayPal and Stripe.com as our preferred payment providers. We do not share your personal information with anyone outside of AirlinePrep. We use industry standard encryption methods such as SSL-based encryption to secure the data trasmitted between ‘The App’ and our servers. Certain modules within ‘The App’, such as the interview question bank, offer you the option of entering information to store against those items. Any information that you enter into ‘The App’ may be stored on our servers purely to synchronise it across your licenced devices.
5. All information presented within ‘The App’ is owned by and copyright AirlinePrep, or organisations with whom we have a relationship and/or agreement, and cannot be copied, reproduced or distributed without express permission from us.
6. Please remember that all information contained within ‘The App’ is provided to you in good faith. AirlinePrep cannot accept responsibilty for failure (or otherwise) of a recruitment process based on the content of “The App’ or any of our course or training products. Utilise ‘The App’ in conjunction with other study methods, research and hard work.
7. Airlines can, and do, change their recruitment methods from time to time, so information provided within ‘The App’ should be used as guidance only and not as a guarantee that the mentioned processes / assessments will be the same as the ones you will be subjected to in any airline assessment.
8. Once a subscription has been purchased by you, the content of that subscription is considered as delivered to you. Refunds of subscription fees are not possible.
Price
1. The prices of the Goods and Services are quoted on the website, and detailed within the invoice we will send you.
2. Prices and any other charges quoted on the order page are based on delivery of the Goods and performance of the Services in the United Kingdom unless otherwise specified.
3. Prices quoted do not include the costs of delivery of the Goods. The costs of delivery of the Goods will be shown separately on the order page and added to the amount payable by you.
4. Unless otherwise stated, the prices quoted include VAT.
Payment
1. Payment for our courses and services can be made by electronic bank transfer or via the Stripe payment page as explained on our Website and your booking confirmation. Payment for the provision of services, such as ‘The App’ content subscription, can be made by credit or debit card within the product interface.
2. Payment for AirlinePrep ‘The App’ is completed by either Stripe or PayPal.
3. Payment can be made by any major credit or debit card, by a PayPal account or via Stripe.
Interest
1. Unless clause 7.2 applies, you must pay us interest on any amounts you owe us and fail to pay us on the due date at the rate of 3% a year above the base lending rate of Bank of England from time to time, accruing daily from the due date until the date of payment, whether before or after judgment.
2. We will not charge you interest
  1. for the period of dispute in respect of an invoice that you dispute in good faith, provided you have advised us within a reasonable time of receiving it that you dispute it and your basis for disputing it.
  2. until after we have performed the services again if we have a duty to do so.
Order process and the formation of a contract
1. Our Website, catalogue and brochure merely illustrate our Goods and the packaging of the Goods. Your computer may not accurately display the colours of the Goods. Although we aim to accurately depict our Goods and their packaging, there may be differences between the packaging and the colours of the Goods delivered to you and those shown on our Website and in our catalogue and brochure.
2. All orders are subject to acceptance and availability. If we are unable to supply you with the Goods or Services or Goods and Services in your order due to matters such as unavailability of stock, materials, key staff or an Event Outside our Control or because we have identified a mistake in the description of the Goods or Services or Goods and Services or the price stated by us, we will notify you. We will not proceed with the order and will refund any sums you have paid us.
3. If the Goods are temporarily unavailable, we will notify you by email of the date they are expected to be available. You will have the option either to wait until they are available or to cancel your order. If you cancel your order, we will refund any sums you have paid us.
4. Any order placed by you for the Goods or Services or Goods and Services constitutes an offer to purchase them from us.
5. You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the Goods or Services or Goods and Services.
6. A ‘Confirmation Notice’ means an email which we send to you to confirm that we have dispatched the Goods and/or shall be providing the requested Services. A Confirmation Notice will be our acceptance of the offer made in the order to which that Confirmation Notice relates.
7. A contract between you and us for the supply of the Goods or Services or Goods and Services (the ‘Contract’) incorporating the version of these Conditions in force at the time of your order will come into existence when we send you the Confirmation Notice relating to your order. You may print and keep a copy of the Confirmation Notice for future reference.
8. If you think that there is a mistake in the Confirmation Notice or if you wish to make any changes, please contact us to discuss this. If you request a change, we will tell you if that is possible and about any changes to the price, delivery or performance dates or any other changes that we need to make as a result of your request. We will ask you if you wish to go ahead with the change.
9. We may make
  1. minor technical adjustments to the Goods to improve them or to comply with relevant laws and regulatory requirements,
  2. changes to these Conditions as a result of changes in any relevant laws and regulatory requirements,
  3. changes to these Conditions as a result of changes in how we accept payment from you,
  4. changes in the amount payable by you to the extent of any changes in the VAT included in the price or payable in relation to the price.
10. If we make any changes in accordance with clause 8.9 we will give you written notice of the changes before we supply the Goods or Services or Goods and Services. You can choose to cancel the contract if the change would be significantly to your disadvantage.
11. Any variation to these Conditions which have been incorporated into the Contract or to the Contract other than those mentioned in clause 8.9 shall only be binding when agreed in writing and signed by you and us.
Delivery
1. The services will be delivered to you at the address within the booking confirmation.
2. The Goods will be delivered to you at the address you provided during the order process which must be the address that is the billing address of your payment card if you have paid by card.
3. The delivery of all our courses, products and services and the provision of information from us, and that contained within our software is provided in good faith. We cannot accept responsibility for failure within a recruitment scenario based on information we have supplied to you. Use of this information is at your own risk. Use the information provided in our software or at one of our courses in conjunction with your own study methods.
4. With respect to our CV, Cover Letter and Application form services these are again provided in good faith. All adaptations, suggestions and corrections should be cross checked by you to ensure that the provided product reflects both you as a person, and your skill set and career history. You will understand that all adaptations are based upon the information you have supplied to us and therefore responsibility to use your CV, Cover Letter or Application rests with you. We will not be held liable should your adapted product fail to obtain you an interview or assessment.
5. In the case of a simulator booking, should the simulator cease to operate normally, all efforts will be made to fix the simulator on site. Should this not be possible, we will look to complete the booking later on the same day, should the simulator and the instructor be available. If this is not possible, we we will look to rebook the remainder of your session at a later date. We cannot be held responsible for any external or additional costs associated with rebooking a simulator sessions, including but not limited to, hotel and travel costs. If we are unable to agree upon a suitable time for a rebooked session, then a refund will be made for the part of the simulator training that was not completed.
6. Should you book a product with one of our training partners, you will be forming a contract with them and not us, and the responsibility for product delivery lies with them,
7. Any dates quoted for delivery of the Goods are approximate only. If no date is specified then it will take place as soon as reasonably possible, but in any event within 30 days of the date of the Confirmation Notice, unless there is an Event Outside our Control, in which case clause 17 shall apply.
8. If you have agreed to collect the Goods from our premises,
  1. delivery shall occur at our premises when we hand the Goods to you.
9. If we have agreed to deliver the Goods to a delivery address which you have given us, delivery shall occur when we place the Goods in the physical possession of you or anyone you have identified to us as the person authorised by you to take delivery of the Goods.
10. If you have asked us to use an independent carrier other than our normal carrier to deliver the Goods to you, delivery shall occur when we deliver the Goods to that carrier.
11. You must examine the Goods within a reasonable time after arrival and let us know as soon as reasonably possible if they are faulty, damaged or not as described.
12. If no one is present at your delivery address to take delivery, we will advise you of our attempted delivery. You must then contact us to make arrangements for us to deliver the Goods.
13. We may end the contract with you and charge you for any extra storage costs we have incurred if
  1. we have agreed to deliver the Goods, you have not been available to take delivery on the date we agreed to deliver them, and we have not been able to re-arrange delivery within 14 Business Days of the original delivery date.
14. For Christmas deliveries, we recommend that you check the Website for the last order date. We will endeavour to dispatch all Goods that are in stock within 24 hours. However, we cannot guarantee delivery by 24th December.
15. AirlinePrep will occasionally be involved in recruitment campaigns both directly, and in association with other providers. When you apply, you acknowledge that your details will be shared with other relevant parties in order that recruitment can be completed successfully
16. Recruitment campaigns that are run by AirlinePrep will always be in association with a training provider, airline or an external agency. Your contract and all details contained within will always be an agreement between yourself and the airline, training provider or agency in question
17. Should you be unsuccessful at a recruitment campaign that AirlinePrep Ltd is involved in, we will not normally enter into discussion as to the reasons why
18. If you are successful at a recruitment campaign, your application will be progressed by our partner airline, training provider or agency. They will progress your application accordingly
19. Any offer of employment, or employment contract will always be a contract between yourself and the airline, training provider or agency in question and not with AirlinePrep Ltd
20. AirlinePrep Ltd will always endeavour to provide accurate information with respect to potential job opportunities or recruitment campaigns. However, all contract information should be checked thoroughly and decisions made based on final contractual information provided by your airline, training provider or agency
Performance of services
1. The Services will be performed at the address or by the means specified by us when we accept the order.
2. When we accept the order, we will confirm estimated start and completion dates for the performance of the Services. We will endeavour to perform the Services in accordance with these estimated dates and will perform the Services within a reasonable time from the date we accept the order.
3. In the event that an Event Outside Our Control prevents us from performing the Services within a reasonable time from the date we accept the order, clause 17 will apply.
4. If we need to provide the Services at the premises occupied by you, you will provide access to the premises on the date we have agreed for the Services to be carried out.
5. If you fail to provide access to the premises on the agreed date,
  1. you must pay us any additional costs incurred by us in providing the Services to you
  2. in the event that despite our reasonable efforts we are unable to obtain access to the premises to provide the Services, we may end the contract with you. We will refund you any money you have paid less our reasonable costs incurred in attempting to perform the Contract.
6. If we need to install the Goods at the premises occupied by you, we will be entitled to assume that
  1. the premises are adequately supplied with utilities including without limitation water, electricity, gas, telephone and internet connection,
  2. the fittings, walls, pipes, wiring, gas installations and other parts of the premises to which the Goods must be attached are in good working order and suitable for such attachment, and
  3. any goods to which the Goods must be attached are in good working order and suitable for such attachment.
7. If we ask you to provide us with information in order for us to provide the Services, you must provide us with complete and accurate information by the date we request that you provide it by, otherwise:
  1. you must pay us any reasonable sum we charge you to cover any extra work that is necessary as a result of you providing incomplete or inaccurate information.
  2. you must pay us any additional costs incurred by us in providing the Services to you resulting from you not providing such information to us by the date we have requested.
  3. we may suspend the Services by giving you written notice unless you agree to pay such extra costs.
  4. in the event that despite our reasonable efforts we are unable to obtain the requested information from you and are therefore unable to supply the Services, we may end the contract with you. We will refund you any money you have paid less our reasonable costs incurred in attempting to perform the Contract.
8. We will not be liable for any delay or non-performance due to your failure to provide us with complete and accurate information by the time we have requested.
9. If we suspend the Services under this clause, you do not have to pay for the Services while they are suspended, but you will remain liable to pay any invoices we have already sent you for Services we have already performed.
If there is a problem with the services
1. If the Services provided do not conform to the Contract due to them not being provided with reasonable care and skill:
  1. you should provide us with details of the problem as soon as reasonably possible;
  2. if we repeat performance of the Services to fix the problem, we will do so at our own cost and as soon as reasonably practicable.
2. As a consumer, you have legal rights in relation to Services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Nothing in these Conditions will affect these legal rights.
Risk and title
1. The Goods will be at your risk from the time of delivery.
2. Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of them including VAT and the cost of delivery.
Cancelling your Contract and returns
1. Cancelling before Confirmation Notice
  1. You may cancel your order for the Goods or Services or Goods and Services by notifying us of your decision to cancel at any time prior to us sending you a Confirmation Notice.
  2. You may notify us of your decision to cancel by contacting us by telephone on telephone number +44 (0)1293 804767 or by sending us by email to info@airlineprep.co.uk or by post to The Beehive, City Place, London Gatwick, West Sussex, RH6 0PA
    1. a fully completed cancellation form found on our Website, or
    2. a statement that you wish to cancel quoting your name, address, the name or a description of the Goods or Services or Goods and Services and your order reference number.
2. Cancelling after Confirmation Notice
  1. You are entitled to cancel your Contract and obtain a full refund providing you notify us at least 14 days prior to your course date for Services ordered. This also applies, where appropriate and subject to clause 11.3, to items that are available to be downloaded. However, you will no longer have a right to cancel if we have already commenced providing the Products or Services to you before this period of time expires. We shall be deemed to have already commenced providing the Products or Services, in circumstances where you have already downloaded products or materials that we made available to you, from the Website.
  2. Cancellation of booking 7-14 days prior to your course date will incur a 50% charge of the course fee.
  3. Cancellation of booking within 7 days of your course date will incur a 100% charge of the course fee.
  4. Cancellation of a simulator session will incur a 100% charge of the course fee, no matter when cancelled
  5. if the booking includes a course and a simulator session, then the booking will fall into two sections: the course and the simulator. Cancellation of the course falls under 13.2.2 and 13.2.3 and the simulator cancellation under 13.2.4
  6. Refunding of your purchase of content within AirlinePrep “The App” is only possible if the software fails to function. Every effort must be taken on your part to ensure compatibility with your devices before purchasing content
  7. You will lose your right to cancel the Contract once the Services have been fully performed in accordance with your request and acknowledgement.
  8. You may notify us of your decision to cancel by contacting us by telephone on telephone number +44 (0)1293 804767 or by sending us by email to info@airlineprep.co.uk or by post to The Beehive, City Place, London Gatwick, West Sussex, RH6 0PA
    1. a statement that you wish to cancel with your name, address, the name or a description of the Goods or Services or Goods and Services and your order reference number.
  9. If you cancel the Contract after we have begun the supply of the Services in accordance with your request, you must pay us for the Services we supplied to you before we received notice of your cancellation.
3. Return of Goods
  1. Upon receiving notice of your cancellation, we will contact you and provide details of where you must return the Goods and other relevant instructions. You must then return the Goods to us without delay and at the latest within 14 days of notifying us of your cancellation.
  2. You must return the Goods at your own risk and at your own cost unless we offer to pay the cost of return. We may offer to collect the Goods from you and charge you for the cost of collecting the Goods. If we offer to collect the Goods, we will contact you to ascertain whether you agree to us collecting the Goods, whether you agree to pay the costs of collection if we are charging you for collection, and if so, to make arrangements for collection. If you agree to pay the costs of collection, we may deduct this from any sum we owe you.
  3. If the value of the Goods is reduced as a result of your handling of them beyond what is necessary to determine the nature, characteristics or functioning of the Goods, we will be entitled to claim this reduction in value from you and to deduct it from any money which you have paid us.
4. Refunds on cancellation
  1. So long as you are entitled to cancel and have complied with your obligations under clauses 13.2 and 13.3, we will refund you the balance of the price and any standard delivery costs you paid to us after deducting:
    1. the value of the Services we supplied before we received your cancellation notice together with VAT payable in respect of that value;
    2. any reduction in the value of the Goods in accordance with clause 13.3.3; and
    3. any cost to us of collecting the Goods (if applicable).
  2. If the Contract is for the supply of goods only, or for goods and services with the main purpose being the supply of goods, unless we have agreed to collect the Goods from you, we will refund you the sum in clause 13.4.1 within 14 days after the earlier of:
    1. the day on which we receive the Goods back from you, or
    2. the day on which you supply evidence to us that you have sent the Goods back to us.
  3. If the Contract is for the supply of goods only, or for goods and services with the main purpose being the supply of goods and we have agreed to collect the Goods from you, we will refund you the sum in clause 13.4.1 within 14 days of our receipt of your cancellation notice.
  4. Software that has been purchased and downloaded cannot be refunded unless the downloaded software cannot be made to work. All effort must be made to ensure compatibility prior to download.
  5. Customers are encouraged to make full use of the trial software to ensure that the product is what they require prior to purchase of the full licence. Since customers would be able to copy the content of the downloaded software, refunds cannot be processed for downloaded software once the licence has been purchased.
  6. We will notify you about your refund via email within a reasonable period of time. We will usually process a refund as soon as possible and, in any case, within 30 days of the day we confirmed to you via email that you are entitled to a refund. Refunds will be made by crediting the electronic payment account you used to purchase the Services.
  7. If the Contract is for the supply of services only or for the supply of goods and services with the main purpose being the supply of services, we will refund you the sum in clause 13.4.1 within 14 days of our receipt of your cancellation notice.
  8. We will refund you the sum in clause 13.4.1 using the same method of payment used by you, unless you agree to a refund by a different method of payment.
5. Exception to the right to cancel. You will not have a right to cancel in the following situations:
  1. The Contract is for goods which are bespoke or have been personalised or which may deteriorate (such as food).
  2. The Contract is for goods and/or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by us.
  3. The Contract is for the supply of alcoholic beverages where their value is dependent on fluctuations in the market which cannot be controlled by us, we have agreed the price and we can only deliver after 30 days.
  4. You have specifically requested a visit from us to carry out urgent repairs or maintenance.
  5. The Contract is for the sale of land or financial services.
  6. The Contract is for rental of accommodation for residential purposes.
  7. The Contract is for construction or conversion of buildings.
  8. The Contract is for gaming, betting and lottery services.
  9. The Contract is for accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities where there is a specific date or period for performance.
  10. The Contract is for the supply of sealed audio or video recordings and computer software and they have become unsealed after delivery.
  11. The Contract is for the supply of sealed audio or video recordings and computer software and they have become unsealed after delivery.
  12. The Contract is for the supply of newspapers, magazines and other periodicals, except for subscription contracts.
  13. The Contract is for the supply of goods which have become mixed inseparably with other items after delivery.
Complaints
1. If you have a comment, concern or complaint about any Goods and Services you have purchased from us, please contact us by telephone on telephone number +44 (0)1293 804767, by email at info@airlineprep.co.uk or by post at The Beehive, City Place, London Gatwick, West Sussex, RH6 0PA.
Liability and indemnity
1. We have a duty to supply Goods and Services to you that conform to the Contract including a duty to ensure that
  1. the Goods are as described in the contract
  2. the Goods correspond to any samples we have sent you
  3. the Goods are fit for any purpose you specifically told us they were required for, and are not faulty
  4. the Services are carried out with reasonable care and skill
2. We cannot exclude our liability for a failure to comply with these duties mentioned in this sub-clause. Nothing in these Conditions affects your legal rights if these duties are not complied with. You can obtain advice about your legal rights from Citizens Advice if you need to.
3. We cannot exclude or limit our responsibility to you for:
  1. Death or personal injury resulting from our negligence or the negligence of our employees
  2. Fraud or fraudulent misrepresentation
  3. A claim for a defective product against us if we do not give you the name of the person who supplied the product to us within a reasonable time of your request for us to do so.
4. We are responsible for foreseeable loss or damage which you suffer as a result of a breach by us of the Contract or as a result of our failure to act with reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. We are not responsible for unforeseeable losses.
5. You are purchasing the Goods or Services or Goods and Services as a consumer. If you purchase the Goods or Services or Goods and Services for any business purpose including for re-sale, we will not be liable for any business losses, loss of profits, loss of contracts, loss of business opportunities, loss of management time, loss of business data or losses due to interruption of your business.
6. We will not be responsible for any delay in delivering the Goods and performing the Services if
  1. we have asked you to provide specified information that is necessary for delivering the Goods and performing the Services and
  2. you have failed to provide complete and accurate information or you have provided such information later than the date we have asked you to supply it by.
7. We will not accept liability for any damage caused by pre-existing defects in any fittings, walls, pipes, wiring, gas installations in your premises or to any goods to which we connect or install or attach the Goods unless we have been negligent in not realising that such damage may occur or in the way we did the work.
Our rights of termination
1. We reserve the right to terminate the Contract by writing to you if you fail to make any payment to us when due and you still do not make payment within 14 days of us reminding you that payment is due.
Events outside our control
1. Except for our obligations under this clause, we shall not be responsible for delays or failures in delivery or performance of our obligations to you resulting from any act, event, omission, failure or accident outside our reasonable control (‘Event Outside Our Control’).
2. We will take all reasonable steps to minimise a delay in performing our obligations to you which arises from an Event Outside our Control.
3. We will promptly notify you of any Event Outside Our Control which prevents us from or delays us in performing our obligations to you, giving details of it and (where possible) the extent and likely duration of any delay.
4. Our performance will be deemed to be suspended for the period that the Event Outside Our Control continues.
5. You may end the Contract after we have notified you of an Event Outside Our Control and we will then refund you any money you have paid to us under the Contract for the Goods and Services which we have been unable to deliver to you.
Use of personal data
1. You authorise us to process and transmit your name, address and other personal information supplied by you (including updated information) to
  1. obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity
  2. supply the Goods and Services to you
  3. carry out checks to ensure you have adequate funds and fulfil security and fraud prevention requirements
  4. transmit the payment and delivery information provided by you during the order process (included any updated information) for the purpose of obtaining authorisation from your card issuer or PayPal
  5. validate your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies.
  6. inform you of similar Goods and Services we provide, but you may contact us at any time to request that we stop informing you of these.
Third party rights
1. Except for our affiliates, directors, employees or representatives, a person who is not a party to the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
Other important terms
1. We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.
2. Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available.
3. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provision in question will not be affected.
4. All Contracts are concluded in English only.
5. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under it or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.
6. A waiver by us of any default shall not constitute a waiver of any subsequent default
Governing Law
1. These Conditions and the Contract are governed by the laws of England and Wales. However, if you live outside England and Wales but within the EU, you are always entitled to any compulsory consumer protections applicable in the country where you live.
Governing jurisdiction
1. You can bring legal proceedings in respect of the Goods or Services or Goods and Services in the courts of England and Wales. If you live in Scotland you can bring legal proceedings in respect of the Goods or Services or Goods and Services in either the courts of Scotland or England and Wales. If you live in Northern Ireland you can bring legal proceedings in respect of the Goods or Services or Goods and Services in either the courts of Northern Ireland or England and Wales. If you live in another country in the EU, you can bring legal proceedings in respect of the Goods or Services or Goods and Services in either the courts of your home country or England and Wales.
Intellectual property
1. The content of the Website is protected by copyright (including design copyrights), trade marks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to AirlinePrep moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world) and you acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.
2. You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.
3. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
4. You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under it or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.
5. No licence is granted to you in these Conditions to use any of our trade marks or those of our affiliated companies. A waiver by us of any default shall not constitute a waiver of any subsequent default.
6. Products and Services sold by us and Website content may be subject to copyright, trade mark or other intellectual property rights in favour of third parties. We acknowledge those rights